Practice Policies
General Policies
Insurance
This practice does not accept any forms of insurance and is considered an "out-of-network" provider for all insurance companies including Medicaid or Medicare. We can provide you with a superbill at the end of your appointment that you can submit to your insurance company, if you wish to be reimbursed. You are responsible for filing your own insurance. It is highly recommended that you contact your insurance company to inquire about out-of-network mental health benefits.Many insurance companies will reimburse a portion of the visit. Payment for services is expected in full and at the time of your appointment. We are only able to accept payment via credit card at this time.
Cancellation and No-Show Policy
Your scheduled appointment is reserved for you and only you. We do not overbook to ensure the best quality of care for patients during their visits. Therefore, we have a strict 48 hour cancellation policy. If you are unable to keep your scheduled appointment, please call at least 48 hours in advance to cancel or reschedule your appointment. Keep in mind, our schedule can fill up quickly.
If you do not cancel your appointment more than 48 hours in advance or if you fail to show for your appointment, you will be responsible for the full cost of the appointment.
Medication
We will provide you with enough medication/refills to last until the date of your next required appointment. It is the patient's responsibility to remain current with their appointments so that there is no lapse in medication. Prescriptions will not be called in for patients that frequently cancel or miss their follow up appointments.
Please note, we do not respond to pharmacy requests for refills as they are frequently inaccurate and often automated.
Professional Fees
Dr. Gellman is an out-of-network provider for all insurance companies, meaning that she does not accept insurance, Medicaid, or medicare. Although this can be a financial burden for patients, we believe patients receive more individualized and consistent care if we do not work with their insurance companies. Patients pay up front for services and are responsible on their own for seeking reimbursement through their insurance if it is a covered benefit.
FEE SCHEDULE
Initial Phone Consultation to determine treatment goals and fit (up to 15 minutes): Free
Initial Consultative Evaluation Appointment (up to 90 minutes): $650
Initial booking deposit: $100 (nonrefundable if cancellation less than 48 hours, will be applied towards intake appointment fee if appointment takes place)
Short Follow-up Appointment (up to 30 minutes): $300
Long Follow-up or Therapy Appointment (31- 45 minutes)*: $400
Psychotherapy Appointment (50 minutes): $500
Autism Diagnostic Evaluation and Report: $600 per hour, estimated 1.5-3 hours for assessment and 1-2 hours for report. Average cost $2000. You will be supplied with the diagnostic report within 7-10 business days. If continued services are needed and/or medications recommended, this evaluation will serve as the initial intake visit, and patient will continue follow up as recommended by physician in a standard medication management case. Please note, some cases may be more complex and require additional referral and evaluation with more in depth testing. This will be determined during evaluation. Cost of visit will be non-refundable even if additional referral is required for determination of diagnosis.
Medication refills outside of scheduled appointments: $25
Clinical phone calls 0-5 minutes, initiated by patient: $30
Clinical phone calls 5-10 minutes, initiated by patient: $100
Clinical phone calls greater than 10 minutes will be billed as a short follow up appointment.
Between-Session Portal Message requiring 5 minutes of response time: $30
Between-Session Portal Message requiring 5-10 minutes of response time. Greater than this will be asked to schedule a short follow up visit. : $100
Miscellaneous physician services** will be charged at an hourly rate based on time spent in task.
Your appointment time is reserved just for you. If an appointment is not cancelled or scheduled more than 48 business hours ahead of scheduled time, a Did Not Keep Appointment (DKNA) fee will apply. Appointments are expected to start on time and end on time. Patients 15 minutes or later for an appointment, or patients who do not arrive for their appointment will be considered a missed appointment and charged as a DKNA. Stating that you did not receive a reminder does not exempt you from a DKNA fee.
Did not keep initial consultative evaluation appointment: $100
Did not keep Short follow up appointment: $300
Did not keep long-follow up appointment: $400
* short follow-up appointments will be converted to long follow-up appointments if time allows and fees adjusted accordingly if the need arises during appointment
**including but not limited to prior authorizations, insurance calls, consultation with other professionals, review of medical records, completion of forms, summary preparation, letter preparation, clinical phone calls over 5 minutes. Please note that you will not be billed for phone calls related to scheduling, billing, or other non-clinical questions.
Fees are subject to change and reflect complexity and type of service(s) provided. You will be notified thirty days in advance of any changes in our professional fees.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover Card.
Emergency needs
We will respond to phone calls within business hours, though cannot guarantee response outside of business hours or on weekends. We generally will respond to your message or call within 48 business hours. If you have any emergency questions or needs that cannot wait until our response, or if you have any safety concerns about your child, your family, or someone else, please call 911 immediately or visit your local emergency department for evaluation and help.
Additionally, the suicide crisis hotline national number is 988 and they can also be reached via their website at https://988lifeline.org/current-events/the-lifeline-and-988/ .